System Status

Check the current operational status of HivePay services.

Status Page

View real-time status, uptime history, and incident reports:

View Status Page

Services Monitored

Incident Reporting

Current Incidents

Check the Status Page for any ongoing incidents.

Report an Issue

If you're experiencing issues not reflected on the status page:

1. Check our Discord for community reports
2. Email [email protected] with:
   • Description of the issue
   • Time when issue started
   • Error messages (if any)
   • Steps to reproduce

Maintenance Windows

Planned maintenance is announced on:

• Status page
• Discord server
• Email to affected merchants (for major maintenance)

Typical Maintenance

Historical Uptime

View historical uptime data on our Status Page.

Target SLA: 99.9% uptime

API Health Check

Programmatically check API status:

async function checkApiHealth(): Promise<boolean> {
  try {
    const response = await fetch('https://hivepay.me/api/health');
    return response.ok;
  } catch {
    return false;
  }
}

curl -s -o /dev/null -w "%{http_code}" https://hivepay.me/api/health
# Returns 200 if healthy

Contact During Outages

If you cannot reach the status page:

• Discord: Join Server
• Email: [email protected]