#
System Status
Check the current operational status of HivePay services.
#
Status Page
View real-time status, uptime history, and incident reports:
#
Services Monitored
#
Incident Reporting
#
Current Incidents
Check the Status Page for any ongoing incidents.
#
Report an Issue
If you're experiencing issues not reflected on the status page:
- Check our Discord for community reports
- Email [email protected] with:
- Description of the issue
- Time when issue started
- Error messages (if any)
- Steps to reproduce
#
Maintenance Windows
Planned maintenance is announced on:
- Status page
- Discord server
- Email to affected merchants (for major maintenance)
#
Typical Maintenance
#
Historical Uptime
View historical uptime data on our Status Page.
Target SLA: 99.9% uptime
#
API Health Check
Programmatically check API status:
async function checkApiHealth(): Promise<boolean> {
try {
const response = await fetch('https://hivepay.me/api/health');
return response.ok;
} catch {
return false;
}
}
curl -s -o /dev/null -w "%{http_code}" https://hivepay.me/api/health
# Returns 200 if healthy
#
Contact During Outages
If you cannot reach the status page:
- Discord: Join Server
- Email: [email protected]