# System Status

Check the current operational status of HivePay services.

# Status Page

View real-time status, uptime history, and incident reports:

Configuration Required

The status page URL needs to be configured. Replace STATUS_PAGE_URL in this file with your actual status/uptime monitoring page URL.

See wiki/README.md for configuration instructions.

# Services Monitored

Service	Description
API	Payment API endpoints
Dashboard	Merchant dashboard
Checkout	Customer checkout pages
Webhooks	Webhook delivery system
Documentation	This documentation site

# Incident Reporting

# Current Incidents

Check the Status Page for any ongoing incidents.

# Report an Issue

If you're experiencing issues not reflected on the status page:

Check our Discord for community reports
Email [email protected] with:
- Description of the issue
- Time when issue started
- Error messages (if any)
- Steps to reproduce

# Maintenance Windows

Planned maintenance is announced on:

Status page
Discord server
Email to affected merchants (for major maintenance)

# Typical Maintenance

Maintenance Type	Frequency	Duration	Impact
Security updates	Weekly	< 5 min	None
Feature releases	Bi-weekly	< 10 min	Minimal
Major upgrades	Monthly	< 30 min	May affect API

# Historical Uptime

View historical uptime data on our Status Page.

Target SLA: 99.9% uptime

Get notified of status changes:

Visit the Status Page
Click "Subscribe to Updates"
Choose notification method (email, SMS, webhook)

# API Health Check

Programmatically check API status:

async function checkApiHealth(): Promise<boolean> {
  try {
    const response = await fetch('https://hivepay.me/api/health');
    return response.ok;
  } catch {
    return false;
  }
}

curl -s -o /dev/null -w "%{http_code}" https://hivepay.me/api/health
# Returns 200 if healthy

# Contact During Outages

If you cannot reach the status page:

Discord: Join Server
Email: [email protected]
Twitter/X: @hivepay (if available)