# System Status

Check the current operational status of HivePay services.

---

## Status Page

View real-time status, uptime history, and incident reports:

[!button icon="link-external" text="View Status Page" variant="primary"](https://status.hivepay.me)

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## Services Monitored

| Service | Description |
|---------|-------------|
| **API** | Payment API endpoints |
| **Dashboard** | Merchant dashboard |
| **Checkout** | Customer checkout pages |
| **Webhooks** | Webhook delivery system |
| **Documentation** | This documentation site |

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## Incident Reporting

### Current Incidents

Check the [Status Page](https://status.hivepay.me) for any ongoing incidents.

### Report an Issue

If you're experiencing issues not reflected on the status page:

1. Check our [Discord](https://hivepay.me/support) for community reports
2. Email **support@hivepay.me** with:
   - Description of the issue
   - Time when issue started
   - Error messages (if any)
   - Steps to reproduce

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## Maintenance Windows

Planned maintenance is announced on:
- Status page
- Discord server
- Email to affected merchants (for major maintenance)

### Typical Maintenance

| Maintenance Type | Frequency | Duration | Impact |
|-----------------|-----------|----------|--------|
| Security updates | Weekly | < 5 min | None |
| Feature releases | Bi-weekly | < 10 min | Minimal |
| Major upgrades | Monthly | < 30 min | May affect API |

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## Historical Uptime

View historical uptime data on our [Status Page](https://status.hivepay.me).

**Target SLA:** 99.9% uptime

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## API Health Check

Programmatically check API status:

+++ TypeScript
```typescript
async function checkApiHealth(): Promise<boolean> {
  try {
    const response = await fetch('https://hivepay.me/api/health');
    return response.ok;
  } catch {
    return false;
  }
}
```
+++ cURL
```bash
curl -s -o /dev/null -w "%{http_code}" https://hivepay.me/api/health
# Returns 200 if healthy
```
+++

---

## Contact During Outages

If you cannot reach the status page:

- **Discord:** [Join Server](https://hivepay.me/support)
- **Email:** support@hivepay.me